RCM Technologies, Inc. is a premier provider of business and technology solutions. Our services range from customized solution services focused within Oracle Applications and Technology, Custom Application Development, IT Strategy, ERP and CRM, Software Testing and Life Sciences Validation. 

Position Type:              Contract to hire

Position Location:        North Hollywood, CA

Our client is looking for a Cisco CVP IVR architect/Developer to configure, script and support Cisco UCCE software [ICM, CVP, IP-IVR], and third party software, and integrated peripheral systems.

·         Develop IVR / Speech applications using CVP Studio, VXML, and Java

·         Integrate to backend enterprise applications and systems such as ERP, orders processing and billing, web services, databases, fax, CTI, and reporting

·         At least one of the following (or equivalent) technical certifications: CCNA-Voice, CCVP, CCIE Voice

·         VoiceXML Application Developer Certification

·         Certificates of successful completion of pertinent Cisco Advanced Services Education courses with focus on Unified Communications and Unified Contact Center

·         Strong knowledge in Cisco ICM / IPCC / CVP Enterprise development and deployment, including scripting, configuration and call routing

·         5+ years of experience designing, developing, deploying and maintaining IP-IVR Speech Applications using  the Cisco CVP Studio, W3C Speech Interface Framework languages of VoiceXML 2.0 and Java development of custom elements

Please contact Ruth Lozano at ruth.lozano@rcmt.com

800-972-6269 x1911

RCM Technologies, Inc. is a premier provider of business and technology solutions. Our services range from customized solution services focused within Oracle Applications and Technology, Custom Application Development, IT Strategy, ERP and CRM, Software Testing and Life Sciences Validation.  We are currently seeking a Senior Network Engineer/Support Analyst for a client in the North Hollywood area.

Term: Contract, 2-3 months

Our client is looking for a Cisco Certified CCNA and CCNP with Ten (10) years of total experience in the Information Technology field and hands-on experience with Cisco switch/router configuration, software upgrade, and VPN tunneling.

Required Skills and Experience:

·         Experience supporting LAN/WAN in an enterprise environment with 4000+

·         Extensive working knowledge of network administration, 2000 Active Directory, NT, & Novell

·         Strong experience in Windows OS, including 98, NT, 2000, 2003, and XP

·         Hands on experience with Cisco Catalyst Switches 1924, 2924, 2950, 3524, 3548 w/GBIC

·         Experience with Cisco Routers 1600, 1700, 2500, 2600, 3600, 4000, 5000, 6500, and 7200 series.

·         Extensive knowledge of Compaq, HP, & Dell (Server/Workstation) Hardware.

·         Cisco Certified CCNA or CCNP

·         Comprehensive understanding of network security concepts, issues and solutions including ACL, Firewall, Proxy Server, IPSEC VPN (Site-to-Site), SSL VPN, and IDS/IDP

·         Solid understanding of network infrastructure design architecture, including software and hardware interdependencies.

·         High level knowledge/understanding of  Server applications in a Microsoft networked environment:

Education Requirements:

• 4 year degree preferred
• CCNA or CCNP are a must

Please contact Ruth Lozano at ruth.lozano@rcmt.com

800-972-6269 x1911