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RCM
Technologies, Inc.
is a premier provider of business and technology solutions. Our services range
from customized solution services focused within Oracle Applications and
Technology, Custom Application Development, IT Strategy, ERP and CRM, Software
Testing and Life Sciences Validation.
Position Type: Contract to hire
Position Location: North Hollywood, CA
Our client is looking for a
Cisco CVP IVR architect/Developer to configure, script and support Cisco UCCE
software [ICM, CVP, IP-IVR], and third party software, and integrated peripheral
systems.
·
Develop IVR /
Speech applications using CVP Studio, VXML, and Java
·
Integrate to
backend enterprise applications and systems such as ERP, orders processing and
billing, web services, databases, fax, CTI, and reporting
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At least one of
the following (or equivalent) technical certifications: CCNA-Voice, CCVP, CCIE
Voice
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VoiceXML
Application Developer Certification
·
Certificates of
successful completion of pertinent Cisco Advanced Services Education courses
with focus on Unified Communications and Unified Contact Center
·
Strong knowledge
in Cisco ICM / IPCC / CVP Enterprise development and deployment, including
scripting, configuration and call routing
·
5+ years of
experience designing, developing, deploying and
maintaining IP-IVR Speech Applications using the Cisco CVP Studio, W3C Speech Interface Framework languages of
VoiceXML 2.0 and Java development of custom elements
Please
contact Ruth Lozano at
ruth.lozano@rcmt.com
800-972-6269 x1911
RCM Technologies, Inc.
is a premier provider of business and technology solutions. Our services range
from customized solution services focused within Oracle Applications and
Technology, Custom Application Development, IT Strategy, ERP and CRM, Software
Testing and Life Sciences Validation. We are currently seeking a Senior
Network Engineer/Support Analyst for a client in the North Hollywood area.
Term: Contract, 2-3
months
Our client is looking for a
Cisco Certified CCNA and CCNP with Ten (10) years of total experience in the
Information Technology field and hands-on experience with Cisco switch/router
configuration, software upgrade, and VPN tunneling.
Required Skills and
Experience:
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Experience
supporting LAN/WAN in an enterprise environment with 4000+
·
Extensive working
knowledge of network administration, 2000 Active Directory, NT, & Novell
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Strong experience
in Windows OS, including 98, NT, 2000, 2003, and XP
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Hands on
experience with Cisco Catalyst Switches 1924, 2924, 2950, 3524, 3548 w/GBIC
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Experience with
Cisco Routers 1600, 1700, 2500, 2600, 3600, 4000, 5000, 6500, and 7200 series.
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Extensive
knowledge of Compaq, HP, & Dell (Server/Workstation) Hardware.
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Cisco Certified
CCNA or CCNP
·
Comprehensive
understanding of network security concepts, issues and solutions including ACL,
Firewall, Proxy Server, IPSEC VPN (Site-to-Site), SSL VPN, and IDS/IDP
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Solid
understanding of network infrastructure design architecture, including software
and hardware interdependencies.
·
High level
knowledge/understanding of Server applications in a Microsoft networked
environment:
Education Requirements:
- 4
year degree preferred
- CCNA
or CCNP are a must
Please
contact Ruth Lozano at
ruth.lozano@rcmt.com
800-972-6269 x1911
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